Email support@shelved.media with questions, bug reports or feedback. We usually reply within a couple of days. If something isn't working, telling us your username and what device you're on helps us sort it out faster.
Search for it first — Shelved also searches beyond its own catalog. If it still doesn't show up, tap Can't find it? Request it at the bottom of the search results. We'll add it and email you when it's on Shelved.
On the sign-in screen, tap Forgot password? and enter the email address on your account. We'll email you a link to set a new one; it works for one hour.
Go to Settings → Account. You'll need your current password to change either.
Open the Friends tab to find people by username or invite someone with a link. Friends see your recent shelf activity, and you see theirs. To remove someone, open their profile and tap Remove friend.
Turn new-episode and new-season notifications on or off in Settings → Notifications. If they're on but nothing arrives, check that notifications are allowed for Shelved in your iPhone's Settings app.
Go to Settings → Delete account and confirm with your password. Your profile, shelf and connections are removed right away. A backup copy is kept for 30 days in case you change your mind, then permanently erased — see the privacy policy.
Read our privacy policy for what we collect and why. We don't show ads and never sell your data.